These jobs were popular with other job seekers A Blue-Chip company has an exciting opportunity for an IT – Infrastructure Manager to be based at their Head Office. Primary Responsibilities The primary responsibility of this role are: Plan, direct and design their company's IT infrastructure To manage the company's IT infrastructure strategy and journey map To provide technical expertise to projects throughout the implementation of projects, including tendering, implementation etc. Managing the IT team responsible for maintaining the IT infrastructure Implement Processes and Procedures for IT infrastructure Network Administration IT Security & Disaster Recovery Collaborate and support the other functional departments within the IT department Primary Duties Management of People & Service Providers: The management of people within his/her functional responsibility in order to achieve the outcomes of the function. This includes service providers and the management of SLAs. Network Administration: manage the company's technology 'backbone' – its data centres and networks. Plan, design, implement and maintain server configurations, routing protocols, network configurations and storage environments to facilitate the needs of the organization. Configure server backups, monitor network use statistics and loads, and implement contingency plans to minimize network and system downtime. When deployed, they will be available for domain activities. IT Security: Defining, communicating and enforcing technology-related policies, standards and procedures. They are tasked with mitigating risk related to internal and external data breaches and cyber-attacks. Develop security incident management plans and ensure that all technology-related projects meet defined security requirements. Ensure that company servers and networks meet or exceed established security requirements. Maintain system uptime & Disaster Recovery: To ensure systems are online and fully operational. To ensure issues don't escalate into catastrophes by identifying risks and managing these risks and to recover from these disasters. This team will also be responsible for disaster recovery. Develop Strategies: work is not limited to the inner workings of the IT department. The evaluation of IT infrastructure as a component of the company as a whole. Thus, to collaborate with colleagues and department heads in order to develop strategies which will help the IT infrastructure department better align itself with the company's overall financial and corporate strategy. IT Department Support: to support other IT functional heads. Ensuring value realization through infrastructure utilization and ensuring exploitation of current infrastructure investments Defining standards and usage rules for solutions within business process(es) Required Skills: Actively brings people together to deliver work Makes a positive contribution to the team, helping others to overcome hurdles and supporting them in delivery Engages people and delivers plans Driving Performance Sets high personal and team performance standards and holds self-accountable Ensures goals, delivery expectations and standards are clear. Focuses on how things must be delivered. Looks for ways to continuously reduce costs and improve efficiency Technical & Business Acumen: Understands how value is created and considers the cost vs value in decision making Identify and address opportunities to optimise performance and assets Knows how the businesses works, understanding how value is generated and potentially lost Responds with appropriate speed to issues and opportunities Leading Change Implements change plans Identifies and contributes new ideas and also runs with other ideas Identifies opportunities to reduce complexity and implements them Key Performance Indicators and Measures SLA Management: All SLA contracts are updated and are in place People Management: All job descriptions completed. Task list developed on a weekly basis. Uptime: Uptime of core infrastructure of > 95% and less than 10 system outages on core infrastructure per year Backups: All Daily backups to be completed Statistics: Monthly reports on network statistics and development of improvement initiatives. Providing feedback for departmental review Disaster Recovery: Recover from a disaster within 2 hours. Develop a disaster recovery plan and testing once a year External Data Breaches, Cyber Security and Aniti-Virus: less that 10 breaches on core network infrastructure per year Project & Departmental Support: Peer review with regards to departmental function support (every six months) Standards & Processes: All standards and process defined, developed, approved and communicated Cost Savings: 10% costs savings year-on-year The successful candidate must have: Minimum 5-8 years' experience in a similar role IT B-Tech/Degree Working experience with a large Retail Company will be added advantage Other Sectors & Industries These jobs were popular with other job seekers#J-18808-Ljbffr
