It Field Engineer/Customer Support Engineer (L2)

The role:Build, install, and configure workstations, servers, networking devices and cloud servicesTroubleshooting hardware, OS, and Software related issues on workstations and serversServer management and desktop support (365 Tenant, Admin centre and security admin centre, Active Directory, Domain, Windows server Group policy, SCCM, DNS)Troubleshooted firewalls and managed switches and LAN and WAN-related issues.Configure Firewalls from scratch (ideal)Mid-tier server infrastructure knowledge and experience including VMWare and or Hyper-VInstall, configure, and troubleshoot 3rd-party applications, such as managed antivirus software.Microsoft technologies, including but not limited to Office 365, Microsoft 365, and AzureRequirements: Matric5+ years in a IT Support role, ideally with field experience with the above experience in desktop support, server management and administration, networking, switches, firewalls, strong MS including Office 365 & Azure and able to support telephony systemsA+ and N+Fortinet FCA certification advantageousMCSE or similar is advantageousGood people skills and communications skillsStrong troubleshooting skillsAble to work on your own or in a teamMust have own car and valid drivers