Job Description
Description
At Mercedes-Benz Financial Services South Africa (MBFS SA), we pride ourselves on our reputation for service excellence and our care in providing flexible, innovative and tailor-made finance and insurance solutions.
We currently have an opportunity for an IT Business Analyst to join our IT team. Reporting to the CIO, the core focus of this role is to manage a release of enhancements, support the prioritization of enhancements, manage virtual and local and virtual project teams, and maintaining a suite of requirements.
Strategic and operational requirements.
Requirement Overview:
An IT Business Analyst is responsible for delivering a package of enhancements allocated in each release. Each enhancement relates to an existing local, region or in-house system.
Key Duties and Responsibilities:
Accountable for the entire delivery of a package of enhancements in a release.
Accountable for ensuring the package of enhancements under management follow all the required global Daimler IT standards and processes (i.e. Houston)
Responsible for planning and analysis of enhancements.
Responsible for managing the signoff process of all IT deliverables
Responsible for supporting the User Acceptance Testing (UAT) process performed by the Business.
Responsible for end to end management of all IT issues and dependencies on the package of enhancements (identification, mitigation, monitoring, resolution and escalation).
Responsible for all information security requirements which are mandated on each enhancement allocated.
Responsible for supporting the Gathering, Analysing, Documenting, Prioritising and Validating of BRDs to be considered for releases.
Responsible for the review of allocated BRDs to ensure the document is complete, accurate, relevant, timely and fit for purpose.
Accountable for the management of multiple external vendors of the release of enhancements
Responsible for tracking and managing multi-vendor delivery (time, cost and quality) against contractual documents (i.e. Cost Estimate, Contract, Statement of Work, Functional Specifications).
Accountable for maintaining a suite of requirements across the enhancements including: Business Requirements (from BRDs), System Requirements, Vendor Requirements.
Responsible for gathering, analysing, prioritising and documenting requirements.
Responsible for planning and executing workshops with the business and vendors.
Responsible for performing impact analysis on requirement changes
Manage local and virtual project teams and communicate at all levels of the organisation/manage a variety of stakeholders and subject matter experts.
Act as Business Consultant in business processes and end to end requirements/ delivery & support. Provide application support and create effectiveness across process and business divisions.
Engage with Regional Daimler Financial Services office to act as link between regional hub and local entity regarding alignment of regional standards.
Project Management and Self-development.
The ideal candidate will come from a Financial Services background or has worked in an IT Business Analyst capacity before, and is adept in strategic thinking. You must pay attention to detail and process data accurately. You will also have problem solving attributes and be well organised. This role will suit someone who stays calm whilst under pressure. If this sounds like you then please apply via the website. Candidates without the relevant previous experience will not be considered.
Qualifications
Specific knowledge:
Experience in Financial Services Industry
Business Analysis Experience
Consulting Experience
Experience in working with Financial Services IT applications
Process mapping experience
Knowledge of Financial Services IT Systems and Business Procedures
Experience in managing cross functional business stakeholders
Customer dedicated with good verbal and written communication skills
Product knowledge - Finance and Insurance
Computer literacy (MS Office)
Results oriented, with ability to analyze information, evaluate results, and present complicated information.
Research and development (data collection, analysis, reporting)
Development of appropriate models and implementation thereof
Ensure sustainable and profitable business
A broad understanding of all areas of management including knowledge of finance, marketing and communication, strategic planning, human resources and information technology.
Skills:
Computer literacy (MS Office)
Analytical skills
Presentation skills
Strong documentation skills and attention to detail
Written communication
Verbal communication
Negotiation skills
Problem solving skills
Decision making
Business acumen
Interpersonal skills
Attributes:
Professionalism
Attention to Detail
Self-confident
Self-management
Customer orientation
Emotional intelligence
Strategic thinking
Positive and pro-active attitude
Experience
3 to 5 years’ experience in within a Financial Services / Banking / Insurance environment
Education
Matric/Grade 12 plus 3 year relevant qualification e.g. B Com/ Information Technology/Business Management
Mercedes-Benz Group of Companies South Africa is proud to be an equal opportunity employer. All qualified applicants will be considered, however the following will apply:
Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002;
Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
CLOSING DATE: 25 JULY 2021
Strictly, no CVs will be considered sent via email.
The email address provided is only for queries on this specific requisition.
