Istore Trainer- Istore Va Waterfront- Queens

Istore Trainer- Istore Va Waterfront- Queens
Company:

Core Group


Istore Trainer- Istore Va Waterfront- Queens

Details of the offer

The primary objective of the iStore trainer is to deliver high value in-store training to new and existing customers to help adoption of our brand and services and to promote the value thereof. The iStore trainer is responsible for staff development in-store, making use of provided tools to ensure sales staff can deliver exceptional customers experiences. Matric Relevant Tertiary qualification Preferably Train the Trainer Minimum 2 years training experience Duties: iStore Customer Training - Provide an exceptional customer experience by delivering quality and professional customer training in the iStore as per quarterly calendar. In-Store Skills Development - Manage and track staff progress on various training programmes offered to staff. Coaching programme - Implement the coaching program by assisting the store manager in weekly coaching session where needed. Administration - Ensuring that presentations, reports, evaluations, staff administration and content are up-to date at all times Personal development - Stay on top of all Apple’s latest innovations Projects - Deliver on specific training related projects and requests Sales - Assist store during busy periods by assisting customers where needed and perform Kickstarter Demos with customers on a regular basis Matric Relevant Tertiary qualification Preferably Train the Trainer Minimum 2 years training experience Duties: iStore Customer Training - Provide an exceptional customer experience by delivering quality and professional customer training in the iStore as per quarterly calendar. In-Store Skills Development - Manage and track staff progress on various training programmes offered to staff. Coaching programme - Implement the coaching program by assisting the store manager in weekly coaching session where needed. Administration - Ensuring that presentations, reports, evaluations, staff administration and content are up-to date at all times Personal development - Stay on top of all Apple’s latest innovations Projects - Deliver on specific training related projects and requests Sales - Assist store during busy periods by assisting customers where needed and perform Kickstarter Demos with customers on a regular basis


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Area:

  • Other Jobs / Other Jobs - Crafts

Requirements