Isa Administrator (Clo)

Isa Administrator (Clo)
Company:

Fidelity Services Group


Isa Administrator (Clo)

Details of the offer

Reporting to Project Manager
The above position is vacant at Fidelity Cash Solutions, reporting to the Project Manager.
The overall purpose of this position is to assist with day to day administration, reporting and support on ISA /ICMS including any new projects starting.
Minimum Requirements:

Clear criminal record
Matric certificate , with Mathematics and or Accounting, Office Administration
Computer literacy and proficiency in Microsoft Word, Outlook and Excel.
Client and Branch support / experience
Cash Operations Experience
System & Process related experience (i-Cash / ISA / ICMS) will be an advantageous
Knowledge of Fidelity standard operating procedures

OWN TRANSPORT
Key Performance Areas: (not totally inclusive):

Master Data issues and Escalation / Resolution
System support
Liaising with internal / external player - Communication and regular meetings
Maintain head office liaison with regards to daily reporting
Project Admin
Client queries and requirements
Obtain / update and support system, records
Adhere to deadlines (24hour turn a round)
MIS to be up to date

Reporting
Other related activities as instructed by Cash executive

Other personality attributes:

Must be honest and reliable
Must have good verbal and language abilities
Must be self- motivated
Work under Pressure
Pay attention to detail
Customer service and relations
Ability to work without supervision

Core Competencies:

Self-development
Communication skills
Customer focus
Team work

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates, Disabled Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Requirements

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