Inventory Billing Clerk Medical Devices Gauteng

To obtain orders for inventory usage in a timely manner and build and maintain relationships with both internal and external stakeholders to accomplish this.
Reporting
This position reports to the Group Inventory Supervisor.
Areas of Responsibility

Tracking and Monitoring Tasks:

Follow up on pending orders and ensure completion of invoicing process within a set timeframe;
Monitor the progress of pending orders, updating relevant team members and management about any delays or issues;
Maintain organized records of follow-up activities, including dates, actions taken, and responses received.
Customer Service & Communication:

Communicate with customers and internal departments to gather updates or provide information;
Follow up on outstanding payments or purchase orders to ensure timely collection;
Prepare and issue invoices to clients for products delivered in a timely and accurate manner;
Ensure that all invoices comply with company policies.
Reporting and Recordkeeping:

Generate reports summarizing the status of follow-up activities, providing insights into delays, bottlenecks, or unresolved issues;
Maintain and organize documentation for easy retrieval, ensuring compliance with company policies.
Problem Resolution:

Assist in resolving issues or concerns raised during follow-up, including contacting customers, support, logistics, or sales teams;
Escalate unresolved issues to management for further action.
Maintaining Customer Relationships:

Ensure that follow-up processes contribute to positive customer relations, reflecting a commitment to customer satisfaction;
Handle sensitive customer situations professionally, maintaining the company's reputation;
Perform ad hoc duties as required.
Capabilities:

Excellent verbal and written communication skills;
Excellent interpersonal skills;
Ability to prioritize work under pressure and against deadlines;
Initiative-taker and highly motivated;
Attention to detail and a methodical investigative approach;
Understanding of inventory management principles and practices;
Team player with a strong work ethic and integrity;
Self-motivated with a high level of achievement.
Requirements
Qualifications

Grade 12 (Matric) as a minimum requirement;

Experience Required

Experience in Customer Service within the Medical Device Industry;
Experience in Inventory Management processes in the Medical Device Industry is advantageous;
Experience with ERP systems is an advantage;
Proficiency in Microsoft Office, especially intermediate MS Excel skills, is required.
Additional Information
Benefits include 50 medical aid and provident fund contributions.
Education
Grade 12
Key Skills
Accounting Software, Typing, Accounts Receivable, Data Entry, Dealership Experience, Math, QuickBooks, Accounting, Office Experience, 10-Key Calculator, Medical Billing, CPT Coding
Employment Details
Type: Full Time
Experience: (Specify years)
Vacancy: 1
Create a job alert for this search
Position: Inventory Clerk • Location: Midrand, Gauteng, South Africa
#J-18808-Ljbffr