Insure Adviser Assistant | Klerksdorp

Job description:The Adviser Admin Assistant is primarily responsible for performing after sales service offering to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.Responsibilities:General administrative dutiesAssist Broker with tasksPrepare client filesProcess client queries and instructionsAdminister all productsAvailable to assist clients 24/7Able to navigate and assist clients on CRM systemsMinimum requirements:Grade 12 qualificationRE 5 with Full Qualification / 150 FAIS Credits5+ years relevant work experience within the short-term insurance industryProficient in both spoken and written Afrikaans and EnglishComputer literacy (MS Office)