Incoming Lead Conversion Specialist

Incoming Lead Conversion Specialist – Bellville, Cape Town.Do you enjoy building relationships and can convert warm leads, qualifying these into loyal customers?Based in Tyger Valley, our client receives a high volume of incoming leads where an individual who asks the right questions can close these sales with confidence.Requirements:Matric, or similar qualification advantageousPrevious sales experience is preferred but not essentialExperience compiling quotes is essentialExcellent communication in both English and AfrikaansHospitality background will be advantageousAbility to work under pressure and prioritise tasksOutstanding analytical, organizational, and time management skillsExceptional customer service skillsExcellent computer skills and telephone etiquette are a mustDuties and Responsibilities::Assisting customers in product selection according to their branding requirementsUnderstand customer demands, needs, and preferencesLiaising with clients via telephone and emailProcessing quotes and follow up with clientsProcess orders and salesCoordinate with team members and departmentsAct as the point of contact and handle customers' individual needsResolve conflicts and provide solutions to customers in a timely mannerMeet monthly sales targetsDeveloping positive relationshipsGenerating new sales using existing and potential customer networksReport on the status of accounts and transactionsSet and track sales account targets, aligned with company objectives
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