Ice Cream Modern Trade Manager

Details of the offer

Unilever is currently hiring for an Ice Cream Modern Trade Manager.Function: Ice CreamWork Level: WL 2BReports to: CBD LeadScope: LocalLocation: Katherine Street SandtonThe Modern Trade (MT) Manager is responsible for driving sales, maintaining healthy relationships with customers, ensuring availability, visibility, assortment, and merchandising for all brands, and achieving set targets.
S/He will work closely with the Customer Business Lead, MT NAM team, the Customer Sales Planning team, and other key stakeholders to drive strategic growth in the modern trade channel.WHAT WILL YOUR MAIN RESPONSIBILITIES BE?Account Management:Develop and nurture strong relationships with key personnel at national retail accounts.Serve as the primary point of contact for assigned accounts, addressing inquiries, issues, and business opportunities.Collaborate with customers to understand their business objectives, challenges, and opportunities.Sales and Revenue Generation:Develop and implement sales strategies to achieve revenue and volume targets for assigned accounts.Drive sales growth by identifying opportunities for product placement, promotion, and expansion within the Customer.Negotiate and manage pricing, price increases, promotions, and campaigns (digital included) to maximize profitability while utilizing TPA pre & post-evaluations and category strategies.Monitor sales performance, analyze data, and identify areas for improvement.Strategic Planning:Develop and execute joint business plans with key Customers, aligned with the company's overall business objectives.Identify growth opportunities within accounts and develop strategies to capitalize on them.Stay updated on industry & customer trends, competitor activities & landscape, consumer preferences, and other market dynamics to inform & adjust strategies accordingly.Cross-Functional Collaboration:Collaborate with CSP, shopper marketing, marketing, iOps, supply chain, finance, and other internal teams to ensure effective execution of account plans and customer service.Provide input on product assortment, new product launches, and marketing initiatives based on customer insights.Forecasting and Analytics:Analyze sales data (Sales In & EPOS), market trends, and consumer behavior to make informed decisions and recommendations.Provide input into sales forecasts, track performance against targets, and identify corrective actions when necessary.Work closely with Sales Analysts; Demand Planners; CSP & Finance to close forecasts.Trading Terms/Adspend/Promotion Negotiations:Prepare and align with Account Lead on Trading Terms, Adspend, Omni-Channel & Digital Media negotiations.Negotiate terms, conditions, and adspend with Customers to maximize profitability & implement business strategies while maintaining mutually beneficial relationships.Manage contractual agreements, amendments, and compliance with terms.Customer Satisfaction:Monitor customer satisfaction and address any concerns promptly.Proactively identify opportunities to enhance the customer experience and maintain a competitive edge.Communication and Reporting:Prepare and deliver regular reports on sales performance, opportunities, market trends, and account activities to management.Communicate internally and externally to ensure alignment on goals, initiatives, and progress.Experiences & QualificationsBachelor's degree in business/commerce, marketing, or a related field.Proven experience (typically 5-7 years) in sales, account management, or related roles within the FMCG industry.Strong negotiation, communication, and interpersonal skills.Analytical mindset with a focus on data-driven decision making of sales data and market trends.Proficiency in using sales and data analysis tools.Solid track record of achieving sales targets.SkillsCustomer & Stakeholder management.Strategic thinking and the ability to develop and execute business plans.Advanced negotiation skills.Analytical thinking.Strategic execution.Building sales growth - Forecasting, Pricing etc.LeadershipYou are an inclusive motivator of people.
Your team delivers with real passion, growing and learning from each other whilst delivering quick wins.You are responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you.Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace.
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