Job Summary:
To provide administrative HR support to the relevant business unit(s), including recruitment, performance management, training and development, IR and general HR administration and reporting.
Key Responsibilities and Deliverables:
Effective recruitment, selection and on boarding administration
Schedule and co-ordinate interviews (as required)
As required, assist with drawing up Letters of Offer and completion of Engagement Packs
Liaise with line to co-ordinate induction and training for new hires
Effective performance management and training and development administration (as required in role)
Capture scores (for required levels) and consolidate scorecard reporting
As required in role, book training on system and co-ordinate training reporting
Prepare training letters and communicate training logistics to delegates (as required)
Follow-up on non-attendance and communicate to appropriate parties (as required)
As required, inform learners of classes, ensure attendance and follow-up on non-attendance
Effective IR administration
On behalf of the BU HR Manager, send telegrams to employees who have absconded and follow-up on sent telegrams until process is completed
Update and check weekly telegram template / report
Assist with notification of disciplinary enquiries to employees on behalf of BU HR Manager
Organize chair people and logistics for hearings and ensure all details have been properly communicated and confirmed with relevant parties
Ensure all disciplinary documentation is filed in the individual’s IR file
Capture all warnings on relevant system (as required)
Follow-up with CCMA weekly on progress and status of cases (as required)
Effective general administration, data management and reporting
As required, check payroll information and send through to Payroll within agreed deadlines and follow-up on any queries and outstanding issues
Request UIF documentation from Payroll for terminated employees and those on maternity leave
Process medical aid applications (as required)
Submit death claims to Benefits
Assist HR Officer to process all benefits claims and follow-up to ensure resolution
Check and consolidate HR reports
Assist HR Officers with ad hoc deadlines and reports
Ensure proper filing, document management and good house-keeping
Perform regular HR audits of personnel files as required
Update notice board with staff announcements or any pertinent HR issues
Effective teamwork and self-management
Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
Ensure data integrity of all reports to client and management
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives
Key Competencies
Emotional maturity
Communication
Organisational commitment
Teamwork & collaboration
Relationship building
Agility
Performance & results driven
Continuous growth & improvement
Service excellence
Analysis & problem solving
Planning & prioritisation
Quality & detail excellence
HR-related diploma at NQF level 5
2-3 years Human Resources experience in retail/FMCG
