Hostess

We are seeking the services of a hostess We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.HostHostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests.ResponsibilitiesWelcome guests to the venueProvide accurate wait times and monitor waiting listsManage reservationsEscort customers to assigned dining or bar areasProvide menus and announce WaiterWaitresss nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention e.g. children, elderlyAnswer incoming calls and address customers queriesAssist wait staff as neededRequirementsGRADE 1012No Previous work experience as a HostHostess or WaiterWaitressUnderstanding of restaurant etiquetteFamiliarity with health and safety regulationsNo Experience in managing reservationsDemonstrable customerservice skillsExcellent communication skills via phone and inpersonStrong organizational skills with the ability to monitor the entire dining and bar areaAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shift