Hospitality Professional

Hospitality Professional required for a renowned establishment based in East London Key Responsibilities:Deliver outstanding customer service across front-of-house, guest relations, or food and beverage departmentsManage guest requests, resolve complaints efficiently, and ensure memorable experiencesUphold high standards of cleanliness, safety, and hospitality protocolCoordinate with various departments to ensure seamless service and guest satisfactionAssist with bookings, check-ins/check-outs, reservations, or event execution, depending on department placementMaintain professional appearance and behavior in line with brand standardsSupport team leadership with daily operations and staff mentoring where requiredStay informed about facility services, promotions, and local attractions to assist guestsRequirements:Grade 12 (essential) Drivers license (essential) Supervisory experience