High-End Consumer Product Repairs Administrator Specialist

Overview: Our client is a leading import and distribution business (wholesaler) of high-end Eletronic, digital, personal and household products. Responsibilities: Oversee and manage repair incidences that occur within the Tudortech business (90% Dyson and 10% Photographic brands) Walk-ins E-mails Manage job cards from start to finish Technician follow ups Customer support Tech statements Filing Storeroom management Courier management Quote management Open Order Management Be able to execute quickly and move resources to achieve ad hoc short term requirements Provide a high-quality level of service, looking after Global technology and Consumer brands Manage stock requirements at all stages of the process, as required Qualifications and Experience required: Matric Customer service orientation – wanting to go the extra mile to ensure brand loyalty and customer satisfaction Demonstrated ability to work on multiple initiatives at the same time in the retail and FMCG environment A minimum of 3 years' experience in managing customer services and repairs SAP Business One experience an advantage Advance Computer literacy skills