Head Of Telesales

We are a fast-growing organization in the telecom and BPO industry driven by innovation, teamwork, and performance.
With campaigns targeting high-impact results, we're on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.Role OverviewAs the Head of Telesales, you will be responsible for leading, managing, and optimizing a high-performing telesales team.
Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.Key ResponsibilitiesTeam leadership: Lead, mentor, and manage a remote telesales team to achieve and exceed sales targets.Performance optimization: Monitor and analyze team performance, ensuring continuous improvement through data-driven decisions.Training and development: Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives.Process refinement: Work closely with leadership to refine sales processes, scripts, and overall team structure to maximize productivity.Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.Reporting: Prepare and present performance reports, identifying successes and opportunities for improvement.What We're Looking ForExperience: 3 years in telesales leadership, preferably within telecom or similar industries.Leadership ability: Proven success in leading and managing teams in a remote setting.Strong communication skills: Ability to communicate effectively with team members and stakeholders.Data-driven mindset: Proficient in analyzing performance data and identifying actionable improvements.Problem solver: Capable of addressing challenges and implementing solutions effectively.Goal-oriented: Focused on achieving team targets and meeting deadlines.What We OfferWork remotely from anywhereGrowth opportunities within an expanding organizationA supportive collaborative team environment
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