Head Of Specialised Legal Recoveries

- Define, implement and manage statutory debt recovery processes, including Debt Review, Administration, Sequestration, Insolvency and Deceased estates. - Manage relationship with the Debt Review outsourcing provider; track vendor compliance with SLA and contractual obligations. - Manage and monitor NCR complaints, queries and audits. - Act as a mandated official for Debt Review NCR related matters; Manage, resolve, monitor and report to the business on reckless lending queries. - Define, implement and monitor effective recoveries strategy in line with business appetite. Align the specialised recoveries strategy to the organisational strategy, helping customers wherever possible and maximising recoveries where necessary - Determine and implement Debt Review proposal acceptance mandate in line with business requirements. - Define and implement operational legal processes for secured and unsecured recoveries. - Define, implement and manage and monitor asset repossession process. - Establish External Debt Collector (EDC) panel, manage EDC performance in line with business targets. - Establish and execute an effective debt sale process. - Inform board collection and recoveries strategy Responsibilities and KRAs - Implementation and management of effective and compliant recoveries processes - Implementation and management of effective and compliant debt review process - Deliver net recoveries in line with business expectations. Requirements - LLB or higher legal qualification - Minimum of 10 years working with specialised collections, legal collections, Debt Review and other statutory processes - Debt Review qualification is an advantage - Conveyancing qualification is an advantage - Minimum of 10 years of managerial experience