Head Of Services

Join a globally trusted financial services provider as our Head of Client Service.
You'll lead and grow a high-performing team of Client Service Executives, ensuring exceptional client satisfaction, strategic account expansion, and process excellence.Key Responsibilities:Lead and expand a high-performing APAC client service teamAlign performance, incentives, and training with business and client goalsPartner with senior leadership to deliver against strategic growth objectivesOwn and enhance relationships with major APAC institutional clientsDrive engagement through proactive communication and tailored supportIdentify growth opportunities through client insights and market trendsStreamline workflows to ensure speed, accuracy, and complianceResolve escalations and implement preventative solutionsTrack performance metrics and deliver strategic insights to leadershipRequirements:Completed CA(SA) qualifications.Minimum 7 years in financial services, consulting, or B2B client managementProven track record in team leadership, client success, and relationship managementSolid understanding of asset management and B2B service deliveryAdvanced Excel and data analysis skillsIf you are interested in this opportunity, please apply directly.
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