Head of Learning and Development is responsible for working closely with internal and external stakeholders to analyse existing and develop training plans, measure the quality and effectiveness of training activities, fulfil legislative reporting requirements and obtain maximum funding from the relevant skills development bodies, e.g., Sectoral Education Training Authority (SETA) and the various funding initiatives that are available.
This role must ensure that the business is registered and obtains relevant accreditations for compliance, and stays abreast of industry developments.Training needs and plansConduct skills audit and develop and monitor the implementation plan.Consult with various stakeholders in the collation and submission of the workplace skills plan.Provide support in the identification of staff training and development needs for the assigned client base.Introduce skills development programs such as learnerships, bursaries, etc.Quality assuranceDevelop and implement a comprehensive quality assurance framework to ensure that training programs align with industry standards and regulatory requirements.Conduct regular audits and assessments to evaluate the effectiveness and efficiency of training delivery.Identify and implement areas for improvement in training programs based on analysis of training feedback trends, industry trends and regulatory changes.Reporting and complianceDevelop and maintain a robust data management system and/or manage LMS to track and analyse key metrics related to training and funding outcomes.Compile and submit required regulatory and funding reports.Generate regular reports for executive leadership, highlighting achievements, challenges, and areas for improvement.Assist with the compilation and provision of data for BEE reporting.Manage, implement and maintain all reporting tools (LMS etc.)
to improve reporting efficiency and accuracy.Stakeholder engagementImplement scheduled and formal engagement with stakeholders such as BPESA, CapeBPO, DTiC, UIF and others.Funding and mandatory grantsManage and report on skills levy and grants received process.Optimise opportunities to receive maximum grants allowable from relevant SETA/QCTO.Meet and exceed annual funding targets set by the organisation and secure a defined number of new funding opportunities annually.Knowledge, skills and attributes:Proficiency in HRIS software and learning management systems, e.g., SAGE,Comprehensive understanding of legislation impacting skills development, i.e., Skills Development Act, National Skills Fund, BBBEE scorecard, Employment Equity Act, etcAbility to conduct research and analyse dataExcellent verbal and written communication skills, including report writingExcellent presentation and facilitation skillsConfident disposition, proactive and self-drivenStrong understanding of all funding mechanisms, e.g., local, government, SETA, etcSolid attention to detailAbility to collaborate with a variety of stakeholders internal and external to the organisationMust have good understanding of grant application requirements and processesEducation and training:Bachelor's degree in Human Resources Development, Business Administration or related field (Preferred)Registration as a skills development facilitatorExperience:At least 7 years' previous experience in a learning and development role, specifically focused on skills development facilitationProven experience in grant submissionsDemonstrated experience drafting, compiling and submitting of regulatory reportsProven experience in quality assurance and funding management within the education or training sector
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