Groups And Events Administrator

Details of the offer

Here at Mount Nelson, our venues provide the perfect setting; whether you're planning a large-scale business event, a showstopping wedding reception or a more intimate cocktail party, our Groups and Events team puts together some incredible events!
If you're looking to develop your skills and be part of the future of luxury, this is your moment.Primary Responsibilities Include:Provide administrative support to the Groups & Events team.Prepare event quotes and follow up on quotations sent; if provisional bookings need to be made, insert into Sales & Catering with correct estimations.Assist with inserting rooming lists when required.Write group welcome cards for arrival guests in calligraphy with neat handwriting.Quote and contract smaller potential event business through all available booking channels.Answer event enquiry calls in a pleasant and courteous manner, in accordance with LQA standards.Ensure all relevant event information is communicated in a timely fashion.Manage event site inspections in conjunction with the Sales team.Spend time in each function/event to ensure that the guests and organisers are well looked after and support banqueting where needed.Prepare and ensure all small event bookings are accurate and in accordance with Company policies and procedures.Ensure accurate and timely invoicing and that payment is received.Compile function sheets accurately on a weekly basis and record any changes on change sheets, distributing them to the relevant parties.Prepare the daily change sheet and distribute accordingly.Prepare the weekly function run pack and distribute accordingly.Print all menus, name place cards, and door cards.Actively participate in cost-saving exercises applicable to your working area.Assist clients with floor plans when required using Visrez.Ensure all details pertaining to Event functions, e.g., client files, contracts, and confirmation letters, are accurate, recorded, and that relevant parties are kept up to date as required.Follow up daily on PMs and accounts outstanding.Requirements:What You Bring:Diploma or Degree from a reputable hotel school – preferred.1-3 years of Groups/Events/Conferencing Experience within a luxury environment - preferred.Previous junior sales and reservations experience - advantageous.Strong verbal and written communication skills.Team & Goal Orientated.What We Offer:At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
We offer a comprehensive range of compensation, perks, and benefits including:Competitive basic salary and benefits.Loyalty and recognition rewards programs.Employee Assistance & Wellness programs.We strive to create an environment where our employees can thrive both personally and professionally.
With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.
Join us and be part of creating unforgettable moments for our guests, communities, and each other.
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Nominal Salary: To be agreed

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