Are you a fluent
speaker who is looking to work for a ground breaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?
Take full advantage of this great chance to join a business where you will be greatly appreciated through a supremely competitive salary package, consistent career development and world class training.
Things that you’ll need to thrive here:
Fluent written and spoken German and English
Ability to work shifts in a highly pressurised environment
Matric and tertiary education
Great relationship building and communication skills via text or voice chat
Well-developed time management ability
Duties will include, but not limited to:
Responding to customer queries by telephone, email and online chats in German language
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Customer relationship building & management
Problem solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
Performing extra tasks given by managers / shift supervisors as required