General Manager: Business Operations

General Manager: Business Operations
Company:

National Student Financial Aid Scheme


General Manager: Business Operations

Details of the offer

By clicking above you agree to the PNet Terms of Use .Read our full Data Protection Policy here .You may unsubscribe at any time from PNet emails and services. The NSFAS is a schedule 3(A) entity governed by the National Student Financial Aid Scheme Act (56 of 1999). The role of the organisation is to provide financial aid to eligible students from poor and working-class families who would otherwise not be able to afford to study at South African TVET colleges and public universities. NSFAS assesses students for funding eligibility and ensures that qualifying students who are registered at public universities and colleges receive funding to support their studies, in line with policy, and in partnership with institutions. NSFAS is also responsible for collecting student loan payments on loans provided before 2018, in order to replenish the available funds for future generations of students. In addition to the main bursary scheme for poor and working-class students, NSFAS also manage a number of other government bursaries including the Funza Lushaka Bursary for teachers. NSFAS manages a significant budget on behalf of government. The following vacancy exists in Cape Town The purpose of this role is to oversee and manage the Bursaries Operations Unit within NSFAS, design and implement the necessary processes and systems, further capacitate the team, as required, as well as design and implement any required governance, risk management and control. Responsible for leading the day-to-day operations of the Business Operations department. Provides leadership and direction for key business processes and complex bursary evaluation, funding and disbursement functions. Contributes to the development of the organisation operations strategy. Interpret business strategy and develop operational objectives and plans aligned to the business strategy. Duties & Responsibilities

RESPONSIBILITIES: Strategy Oversight and Planning In consultation with the Chief Operations Officer, develop the strategy and plan for the Loans and Bursaries Service Unit Coordinate continuous improvement projects to support the L&B strategy and value chain Communicates the approved Loans and Bursaries strategy, policies and processes to subordinates and internal stakeholders Facilitate implementation of the Loans and Bursaries strategy and plans Manage Business Operations Manage indicators for defining the Loans and Bursaries performance in line with the Department’s Strategy Define processes in conjunction with the ICT and Finance departments to capture and evaluate all application received, ensure proper communication of funding decisions Manage processes for disbursement of bursaries to students and institutions. Manage internal business partnerships to drive accountability through cross-organization data and metrics Actively participate in Loans and Bursaries troubleshooting projects Manage risks and develop controls in L&B processes Convene weekly Loans and Bursaries management meetings Attend cross functional collaborative Senior Management meetings to share best practice Manage Programme Performance and Reporting Provide monthly, and quarterly reports in line with the department’s strategy and operational plans Identify key project risks in Loans and Bursaries and ensure that corrective action is taken Provide audit information and process review data as required from time to time to support the business unit processes and reporting on compliance Develop and implement regular and ad hoc Loans and Bursaries strategic and operational planning reports Manage Budget Develop the Loans and Bursaries Service Unit Budget Approve sectional budgets within Loans and Bursaries Monitors compliance with approved budget and take corrective action where necessary Assign work in accordance with plans to staff members Develop annual workforce plans Manage staff development and performance through annual performance plans and ongoing coaching Manage employment relations (grievance, discipline and conflict resolution) Manage internal Stakeholders Ensure that appropriate Service Level Agreements with internal stakeholders are in place and managed Liaise and actively collaborate with other departments and service units in managing Loans and Bursaries operations. Ensure operational level agreements are in place where appropriate Desired Experience & Qualification

DESIRED SKILLS AND EXPERIENCE MBA, Masters or related Post graduate qualification in any of the following fields:

Finance Business administration Education Or similar

Minimum of 15 years of experience, of which at least 10 must have been in a senior management role Proven experience in leading and directing teams Demonstrated ability in providing oversight and management of operational processes that have a significant financial impact Experience in overseeing the design, implementation and maintenance of business processes with embedded governance and control Has experience in providing direction to system design and implementation projects Has experience in managing operational risk effectively Demonstrated experience in reporting to Executives and Boards on governance, risk and control matters Knowledge of Public Financial Management Act. Beneficial skills and experience: Knowledge of NSFAS Act. Experience in both the financial service and government sectors Exposure to the higher education sector Core Competencies: Analytical thinking and ability to probe down to level of detail High ability to collaborate with others in order to effect change instil and models a disciplined work ethic and accountability Highly competent in both written and verbal communication skills Able to manage the unit and all resources Ability to maintain a sense of resilience when faced with challenge Ability to work at a fast pace and remain abreast in times of high change Ability to manage teams in order to achieve and maintain high performance Remaining technically abreast with professional development matters Ability to manage external resources and oversee any additional contracts MS Word – Intermediate MS Excel – Intermediate MS Power Point – Intermediate MS Outlook – Intermediate Package & Remuneration

Total Cost to Company per annum inclusive of all benefits and company contributions. National Student Financial Aid Scheme Cnr Brodie and Elenezer Road, Plumstead, 7801 Western Cape, South Africa Enter your email and be the first to receive all the jobs that match your search criteria

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