Funded Channel Compliance Manager

This position is responsible for the overall smooth operational running of the Complaince team that monitor and check all Funded Channel transactions within the iStore business. The main focus and objective is to manage, support and measure the Compliance team to ensure required outcomes are achieved and compliance standards are adhered to.
Educational Requirements:
Matric
Relevant Tertiary Qualification (Advantageous)

Experience Required:
Minimum 2 years Retail & Team Management Experience
Telecommunications Industry Experience
Business Partner Account Management Experience
Project Management Experience

Key Responsibilities:
Compliance Team Management
Finance
Reporting
Relationship Management
Staff and HR
Customer service - Escalations & Store Support
Business Development

Key Competencies:
Business Awareness
Customer Orientation
Analysis / Problem Solving
Quick Thinking / Learning
Team Work
Excellent Communication Skillset
Self confidence / Resilience
Judgement / Decision Making Ability
Research & investigating
Planning & organising
Results / Quality Orientation
Interpersonal Effectiveness
Personal & Team Motivation
Flexibility / Adaptability
Initiative / Independence