Front Of House - R Neg - Thornybush

Front Of House - R Neg - Thornybush


Front Of House - R Neg - Thornybush

Details of the offer

Our client situated in the Thornybush Private Nature Reserve is looking for a FRONT OF HOUSE candidate.
· Guest Relations and Hosting
· Ensure Guest satisfaction
· Meet and greet guests on arrival
· Good interaction/communication with Lodge Management and fellow staff and guest
· Lodge related administration, guest communication
· Hosting of meals and bush functions, ensuring the smooth running of meal services and high standards of service are maintained
· Perform room checks, guest check ins and orientations
· Perform guest check outs, ensuring that guest bills are correct, and that payment is taken and recorded correctly

· Hotel school qualification or Tertiary education preferred
· Fluent in English, excellent English Verbal and Written communication skills
· At least 3-5 years’ experience in a similar role in a 5-star Game Lodge preferred
· Computer literate at intermediate level, MS Office, Excel with a working knowledge of Eres, Apex and Pastel being beneficial
· Able to work efficiently and effectively as part of a Team and Independently
· Valid South African Driver’s License
· Flexible attitude and willing to take on tasks as necessary
· Excellent social and interpersonal skills, able to interact with guests and behave appropriately
· High sense of responsibility
· Willing to work flexible hours around guest arrival and departure times
· Ability to multi-task, be flexible and able to work accurately under pressure
· Accuracy when compiling guest bills, payments and balancing spreadsheets
· Passion for people, bubbly outgoing and ability to communicate with guests and staff on all levels and a love for life in the bush a must
· Neat, tidy and well presented
· Attention to detail

· Market related salary DOE
· 50% medical Aid, Provident fund, Uniform, 15 days' annual leave per year
· Meals and Accommodation while on duty
· Work cycle of 6 weeks on 2 weeks' cycle leave
· Position live on site

· Send CV with head and shoulder photograph, Cover letter and Qualifications
· Supply 2 separate contactable references from previous employment

· Position is open to single candidates due to accommodation restrictions.
· Open to South African residents only

Job Ref # 3003

Source: Hoteljobs_Co


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