French Speaking Customer Support Agent

French Speaking Customer Support Agent
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French Speaking Customer Support Agent

Details of the offer

Are you fluent in French and looking for an exciting job opportunity in a fast-paced, fun environment? Keep reading A leading iGaming company have a great job opportunity for a French speaking Customer Support Agent to join their team in Cape Town, South Africa. This team invest heavily in ensuring that working with and using their products is always safe, rewarding and fun. If you have betting experience and are looking to grow in a great company, dont miss out on this perfect opportunityYour key job responsibilities as the French speaking Customer Support Agent in Cape Town, South Africa will include:- Welcoming all new customers- Assist with any technical queries or concerns raised by customers through any of their communication channels and raise these concerns with the various teams within the business- Assist with failed deposits or withdrawals- Ensure compliance with regulations as set out by the various regulatory bodies- Promote responsible gambling- Promote new products when they are launched- User Feedback Ensuring, from the eyes of our consumer, each contact point is intuitive, simple, accurate and effective. If not, this needs to be addressed with the relevant teams internally and correctedRequirements for this French speaking Customer Support Agent job in Cape Town, South Africa:- Matric/Grade 12- Must be bilingual (French, English)- Computer literate- Betting experience is essential- Call centre experience advantageous


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