Job category: Others: General Management
Location: Western Cape
Contract: Permanent
EE position: No
IntroductionTo attract and grow our customer base through a customer-facing or supportive role, and in doing so increase the market share, turnover, and profitability.
To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMESProvide exceptional customer service to internal and external customers.Recruit, select, manage, and develop people to meet competence requirements.Participate in team efforts to ensure achievement of department and store goals.Manage implementation and integration of new initiatives to achieve project goals.Participate in general store operational duties.Supervise and coach staff to meet competence requirements.Job specific responsibilities as per Job Profile (dependent on position).KEY COMPETENCIESPassion for the Customer – establish lifelong relationships with our customers.Passion for Retail and Selling.Living the Brand: Personal leadership and attitude to work, i.e.
'the difference'.Proven team leadership skills.Action and results-oriented.Assertive and proactive.Problem-solving and decision-making skills.Commercial acumen and numeracy.Creative and innovative, keeping up to date on retail trends.Entry RequirementsGrade 11 or NQF3 completed; Grade 12 will be advantageous.Retail and/or Business Management Diploma would be advantageous.2-5 years of role experience as a Foods Department Manager in Retail.Retail experience is highly advantageous.Team Management experience would be advantageous.Leadership and Management experience would be advantageous.Ability to work shifts that meet operational requirements.
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