We are seeking a highly motivated and experienced Food & Beverage Manager to oversee all aspects of our food and beverage operations at our beautiful hotel located in the Northern Drakensberg. The successful candidate will be responsible for managing and leading a team of food and beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability.
Duties and Responsibilities:
Develop and implement strategies to drive revenue and profitability in the food and beverage department.
Ensure high levels of customer service and satisfaction by setting and maintaining high standards for food quality, service, and cleanliness.
Lead and manage a team of food and beverage staff, including hiring, training, scheduling, and performance management.
Develop and maintain strong relationships with food and beverage suppliers to ensure timely and cost-effective delivery of products.
Monitor and analyze financial performance of the food and beverage department, and implement strategies to improve profitability.
Ensure compliance with health and safety regulations and standards in the food and beverage department.
Create and implement food and beverage menus, promotions, and special events to drive customer engagement and revenue growth.
Work closely with other hotel departments, such as sales and marketing, to coordinate food and beverage offerings for events and conferences.
Stay current on industry trends, customer preferences, and competitor offerings to continuously improve the food and beverage operations
Minimum Requirements:
Grade 12 or equivalent qualification.
A tertiary qualification in Hospitality Management, Business Administration, or a related field.
At least 2 to 5 years of experience in Food and Beverage management, preferably in a hotel setting.
Proven track record of successfully managing a team and driving revenue growth in a food and beverage operation / hotel environment.
Strong leadership, communication, and organizational skills.
Exceptional customer service skills and a commitment to maintaining high standards of quality.
Knowledge of food and beverage trends, regulations, and industry best practices.
Proficiency in Microsoft Office and food and beverage management software
If you meet the qualifications and are passionate about food and beverage management, we encourage you to apply for this exciting opportunity to join our team at the hotel. This position will be available as from the 15th of September 2024.
