An essential part of the team, the Coordinator's duties include, but are not restricted to: Compile and manage daily financial, sales, and marketing databases and reports. Assist in developing and maintaining business intelligence systems. Gather and analyze data from platforms such as eRES, OPERA, APEX, and other hospitality systems. Identify and report on key insights to guide business decisions. Perform data entry and manage client, financial, and market intelligence records. Provide basic admin support to the team. As the vital link between data and decision-making, the Finance & Sales Analytics Coordinator ensures the smooth flow of financial, sales and marketing information, transforming raw numbers into actionable insights. By maintaining accurate records, streamlining reporting processes, and supporting strategic analysis, this role empowers leadership with the clarity and confidence needed to drive business success. Required Skills and Experience Education: Matric (minimum); tertiary qualification advantageous. Experience: 2–3 years in the hospitality industry (essential). Technical Skills: Advanced proficiency in Microsoft Excel, Word, and PowerPoint. Familiarity with CRM and hospitality reservation/PMS systems (e.g., NEBULA, APEX, OPERA, eRES). Soft Skills: Strong interpersonal and communication skills. Excellent organizational and problem-solving abilities. Self-motivated, team-oriented, and adaptable. Professional appearance and demeanor. Fluent in English with strong writing skills. Valid RSA ID.
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