Liaise and deal with product issues, i.e. quality and stock constraints, with SitesLiaise and deal with logistical issues (Ports, Transporters, Shipping lines, Rail, etc.)Liaise with plants or mines to check availability of materialBook suitable vessels for customer orders (container ships)Maintain Departmental IMS requirementsMaintain Customer Complaint registersManager MES Issues report ensuring zero toleranceAssist in the preparation of budgets, costing and/or any other shipping related reportingControl costs in area of responsibilityOversee all SAP invoicingReport Shipping Volumes (monthly and for the quarter)Report Weekly on the Shipping Status for the current monthAssist with all financial queries both internally and externally, i.e. from service providersComply with Financial Policies and ProceduresProtect company assetsProvide Production information to MarketingMaintain and update Master, Rail, Road & Shipping BooksMonitor production levels, ensuring they are in line with shipping requirements and/or Order BooksOptimise the Order Books to deal with imbalancesMonitor and optimise shipping costs and/or inventory levelsEnsure compliance with Marine Transit Insurance and other in- and external rules, regulations, policies and legislationArrange Site and Logistics Service Provider Shipping instructionsOversee all SAP Invoicing transactionsOversee the finalisation of all Customer Shipping documentationConclude all 3rd Party material Quality and Weight inspection certificates for all port incoming and final shipment end Customer analysisCoordinate the booking of container and bulk vessels freight desk or freight brokerCoordinate the dispatch to Local customersMonitor Rail service provider performance as per SLAConsider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)Utilise the Information Management System (IMS) to analyse, identify trends, initiate, mitigate, investigate and report SHEQ status