Executive Housekeeping Manager

MAIN DUTIES AND RESPONSIBILITIES To ensure standards of cleanliness, hygiene and tidiness in all Bedrooms corridors function rooms public areas are maintained.
Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily. Subject to levels of business the housekeeper will be expected to also service rooms.
Ensuring the upkeep of vacant rooms.
Replenishing brochures and paper goods throughout the bedrooms.
Maintaining an orderly storeroom and trollies.
Ensuring guest laundry is collected, charged and returned to the guest in a speedy and accurate fashion.
Ensuring guest property left behind is logged and stored in a secure location for lost property.
Resolving any guest problems or complaints when possible and ensuring management are kept informed.
Action any maintenance requests in order to comply with the Guest Houses established quality standards and ensure guest satisfaction.
Carrying out any other duties as may be reasonably required by management
REQUIREMENTS

Education

High school graduate or equivalent.
Must speak, read, write, and understand English at a professional level.
Experience

Previous housekeeping managementrelated experience desired.