Erp System Software Assistant

ERP Systems Software Assistant - EastrandPOSITION INFO :A commercial vehicle manufacturing company is looking to hire an ERP System Software Assistant.The individual must have the following working experience :Assist with ongoing maintenance of existing software products and participate in the development of new and enhanced ERP system products and solutions.Communication and problem-solving skills to deliver support services for business applications.Responsible for the following systems/apps (but not limited to): SAP, Evolve, and Xperteck.Providing application support to users, answering, identifying issues, and providing suggestions and long-term solutions.Investigate and analyze system issues to determine the cause of issues and appropriate corrective action.Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practices are achieved.Pre and post information systems implementation, and support with process owners.Contribute to the Help Desk knowledge base.Review and recommend continuous improvement of the systems and support processes.Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support.Qualifications :Diploma/Certificate in Information Technology: System support or similar.Solid experience of supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years.Experience in database systems, reporting, and query tools.Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff.Effective time management skills and ability to prioritize work assignments.To apply, kindly upload your CV or send it to .
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