End User Computing Technician

Details of the offer

Job Description:We are seeking a dedicated End User Computing Technician to provide ICT end-user support, ensuring minimal downtime and efficient resolution of all logged incidents and service requests.
This role is crucial for maintaining smooth operations and addressing any ICT-related issues promptly.Key Responsibilities:The successful candidate will diagnose and resolve user tickets for hardware, software, and network issues, perform remote and deskside troubleshooting, and maintain ICT hardware and software assets.
They will also administer user accounts, provide technical support for meetings, and participate in technology projects.
System maintenance tasks include preventative maintenance on devices and ensuring seamless interconnectivity with various systems.
User support involves guiding users, conducting training sessions, and developing user manuals.
The technician will also maintain an accurate inventory of ICT assets and prepare standard operating procedures.Knowledge and Experience Required:The ideal candidate will have at least 3 years of experience as a Desktop Support Technician or similar role, supporting over 600 users.
They should have hands-on experience with MS Operating Systems, MS Office or M365, and office automation products.
Knowledge of network security practices and anti-virus programs is essential.
Excellent problem-solving skills, a customer-oriented attitude, and strong communication skills are required.
Experience in an FMCG environment is an advantage.Skills and Competencies:A relevant tertiary ICT qualification is required.
Certifications such as CompTIA A+, CompTIA N+, ITIL Foundation, Microsoft Azure Fundamentals, Microsoft Office 365 Fundamentals, and Microsoft 365 Certified: Modern Desktop Administrator Associate are advantageous.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

Analista De Departamento Pessoal - Comércio

Descrição: Processar a folha de pagamento, considerando horas trabalhadas, férias, 13o salário, horas extras, descontos (INSS, IRRF, vale-transporte, etc. )....


Rh Ser Consultoria Empresarial - South Africa

Published 3 days ago

Manager, Information Security

Date Posted: 01/09/2025Req ID: 41263Faculty/Division: Faculty of Arts & ScienceDepartment: Information and Instructional TechnologyCampus: St. George (Downto...


University Of Toronto - South Africa

Published 9 days ago

Security Manager

Our client, based on a farm in Northern KwaZulu-Natal , is currently seeking a skilled Security Manager to lead and improve security operations. This role co...


Greys Recruitment - South Africa

Published 4 days ago

Analista De Suporte Sênior - Gentil Negócios | Natal/Rn

A Gentil Negócios é feita de gente que quer inspirar e transformar realidades através do trabalho e empreendedorismo. Já imaginou trabalhar no maior franquea...


Ios Informatica - South Africa

Published 3 days ago

Built at: 2025-02-10T22:57:45.418Z