Emergency Controller

National Command Centre – (NCC) Emergency and Fire ControllersReporting to Wickus PainKEY PERFORMANCE AREAS:Good Communication skills, verbal and in writingTime Managements skillsAttention to detail.Organizing skillsProblem solving skills.Geographical knowledgeCo-ordination with Internal and External ClientsSubmitting relevant daily / weekly / monthly reports as required by Senior Management.Collect relevant information.Working on an online databaseMinimum qualifications and experience:Grade 12Own reliable transportComputer Literacy in MS OfficeMust be able to work under pressure.Work independently and within a teamA minimum of one years' experience in the Emergency Control Centre.Fluent in EnglishNo criminal recordMin Grade C – PSIRA registeredFire Fighting Course Completed.Fireman experience or working in a fire department would be advantageous.ATTRIBUTES & CORE COMPETENCIES:Ability to maintain confidentiality and handle office matters with utmost professionalism.Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.Above average report writing skills.Organizing skills.Initiative skills.Time Management skills.Attention to detail.Team player.Job Spec:The operator will be working a shift in the following pattern, 3 Day (5:45am - 18:00), 3 Night (17:45 - 06:00), 3 off. The operator will be dealing with emergency situations for inbound calls and signals. A Strong work ethic and the ability to multitask. Dealing with high pressure emergency situations.Interested candidates whose credentials best match the requirements can send their CV before close of business on 05 March 2024.Email address:******Email address: *******This job description may vary from time to time at management discretion.We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.