Ebranch Digital Analyst

Reporting to:Chief Digital Officer
Job Purpose:Support business through all electronic communication and enable digital collections. Assist in managing all aspects of digital communication and digital channel improvements for the Nimble's digital eBranch.
Location:Woodstock, Cape Town

KEY PERFORMANCE AREAS:
Under the management / direction of the Chief Digital Officer will have the following responsibilities (including but not limited to):
Drive digital collections through improved design and enhanced communication of campaigns for digital customers
Scheduling, setup, testing, and deployment of campaigns
Segmentation and targeting using A|B testing
Deliverability monitoring and campaign reporting
Track and analyze campaign performance
Assist with UX improvements and optimisation of digital channels
Map out customer journeys
Work cross-functionally with, IT, operations, and analytics to execute projects
Drive revenue and improve ROI on digital campaigns and collections
Support the eBranch with Nimble Community and Nexidia voice analytics tool
Serve as a subject matter expert on digital marketing trends, technologies and compliance

REQUIREMENTS:
Advance Excel
UX and CX
SQL (Advantageous)
Management consulting
Digital marketing
Solid proficiency in Microsoft Office Suite
Management consulting
Digital marketing
SQL and HTML advantageous

SKILLS / KNOWLEDGE / ATTRIBUTES:
Analytical
Big picture thinking
Strong project management skills
A strategic and creative thinker with proven analytical and problem solving capabilities
Exceptional interpersonal skills; ability to interact and communicate with all levels of the organization
Strong organizational skills and attention to detail
Take responsibility for actions and ownership over tasks and duties
Desire to take initiative
Passion for efficiency and always finding ways to improve processes

REMUNERATION STRUCTURE:

A basic salary
Benefits at the full cost to the Employer;Funeral Cover (at the full cost of the employer)
Life Cover (at the full cost of the Employer)
Disability Cover (at the full cost of the Employer)

WORKING HOURS
Mondays – Fridays: 08:00am – 17:00pm

This appointment will be made in line with the Nimble Group Employment Equity plan.