Distributor Service Officer Customer Service

Distributor Service Officer Customer Service
Company:

Layla Placements


Distributor Service Officer Customer Service

Details of the offer

My well established Client is currently seeking the following candidate based in Cape Town todeliver the best possible Distributor Service at all times to allDistributors. To co-ordinate and handle all distributor queries and complaints to ensure distributor satisfaction. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information Handle all queries brought forward by Distributors or other departments pertaining to Distributors. Order Queries Team Production Putting through qualification orders, transferring PV, contacting PT and WT with results, faxing team points Fax Operator Duties Receive orders per fax, Whats App, email, telephone; and enter on fax program Office Duties Order Processing duties Month End General Duties Able to work flexi hours to suit the requirements of the Business Operating Hours and to attend certain events which can include working over weekends Strong in Warehouse Systems Reports Descion Making Fluent in 4 languages Technical Skills Education level Grade 12 plus 2 years administrative experience Relevant Tertiary Qualification an advantage Excellent communication, teamwork and relationship building skills Excellent Interpersonal skills Must be detail orientated Efficient time management skills and the ability to handle concurrent deadline pressure Must be computer literate


Source: Sercanto_Ppc


Area:

Requirements

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