Distributor Service Officer Customer Service

Distributor Service Officer Customer Service
Company:

Layla Placements


Place:

Western Cape


Area:

Telephonist

Distributor Service Officer Customer Service

Details of the offer

My well established Client is currently seeking the following candidate based in Cape Town to deliver the best possible Distributor Service at all times to all Distributors.

To co-ordinate and
handle all distributor queries and complaints to ensure distributor satisfaction.

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information

Handle all queries brought forward by Distributors or other departments pertaining to Distributors.

Order Queries

Team Production

Putting through qualification orders, transferring PV, contacting PT and WT with results, faxing team points

Fax Operator Duties

Receive orders per fax, What’s App, email, telephone; and enter on fax program

Office Duties

Order Processing duties

Month End

General
Duties

Able to work flexi hours to suit the requirements of the Business Operating Hours and to attend certain events which can include working over weekends


Source: Careers24


Area:

  • Call Center - Customer Support / Telephonist

Requirements