Digital Project Manager / Account Manager (Social Media & Digital Projects)

Join to apply for the Digital Project Manager / Account Manager (Social Media & Digital Projects) role at Liquid Thought.Get AI-powered advice on this job and more exclusive features.Job title :Digital Project Manager / Account Manager (Social Media & Digital Projects)Location :Western Cape, Cape TownDeadline :May 22, 2025Job Scope Roles and ResponsibilitiesUnderstanding Business Requirements and GoalsStakeholder Collaboration: Engage with clients, internal teams, and executives to gather and align business needs and project objectives, specifically in the digital and social media landscape.Requirement Analysis: Document and analyse business requirements to ensure they align with project goals, digital trends, and client expectations.Relationship & Account ManagementClient Engagement: Build and maintain strong, long-term relationships with clients and stakeholders to ensure project success and business growth in social media and digital marketing initiatives.Ongoing Communication: Act as the primary point of contact, providing consistent updates and ensuring alignment between digital goals and project deliverables.Social Media & Digital Project StrategyProject Brief Development: Draft comprehensive project briefs outlining scope, objectives, and deliverables for digital campaigns, social media strategies, and content marketing.Strategic Problem-Solving: Analyse client business challenges and propose digital and social media solutions that enhance engagement and brand awareness.Documentation & Functional SpecificationsTechnical Documentation: Develop functional specification documents that clearly define digital and social media project requirements, including platform guidelines, content strategies, and analytics.Project Clarity: Ensure all project documentation is thorough, clear, and actionable for creative, development, and marketing teams.Project Planning & ExecutionProject Management Tools: Create and maintain project plans using tools like MS Project, Jira, Trello, or other agreed-upon platforms for digital marketing and social media scheduling.Timeline & Budget Management: Monitor project timelines, deliverables, and budgets, ensuring adherence to project scope and financial constraints.Project Delivery & Quality AssuranceOn-Time, High-Quality Delivery: Ensure all digital and social media projects meet deadlines, budgets, and quality expectations.Quality Control: Oversee quality assurance processes, ensuring digital content and social media campaigns align with business and client expectations.Testing & Delivery Sign-OffComprehensive Testing: Conduct end-to-end testing to ensure functionality, performance, and user experience meet social media and digital marketing standards.Approval Process: Facilitate delivery sign-off with clients and internal teams before project launch.Digital & Technical ProficiencyIndustry Knowledge: Stay informed about the latest digital marketing and social media trends, including platform updates, content management systems (CMS), SEO, and analytics tools.Technical Acumen: Understand and apply best practices in social media strategy, influencer collaborations, paid media, and content distribution.Costing & BudgetingAccurate Costing: Develop and present project cost estimates based on client requirements for digital campaigns and content marketing strategies.Financial Oversight: Ensure project budgets remain within scope and provide transparency on financial planning.Travel & Client MeetingsClient Visits: Be prepared to travel for client meetings, presentations, or project discussions as needed.On-Site Collaboration: Engage in face-to-face interactions when necessary to strengthen client relationships and enhance digital and social media project management.Continuous Learning & DevelopmentIndustry Trends: Stay updated on emerging social media platforms, digital marketing techniques, and new technologies.Skill Application: Continuously apply new skills and knowledge to improve project outcomes and enhance business success.Seniority levelEntry levelEmployment typeFull-timeJob functionProject Management and Information TechnologyIndustriesIT Services and IT Consulting
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