Debtors Manager

My client is seeking an experienced Debtors Manager to oversee and manage their debtors function with precision, professionalism, and a strong focus on continuous improvement. As the Debtors Manager, youll be responsible for the full debtors function, ensuring efficient collections, accurate allocations, and maintaining exceptional client relationships. Your key areas of accountability include: Debtors Management Oversee daily review of the age analysis and manage collections from credit card and cash accounts. Ensure accurate and timely allocations by team members, including random audits of accounts. Manage credit applications and vetting processes for all new clients. Enforce and escalate credit terms where necessary. Client Relationships Maintain strong, professional relationships with both internal and external stakeholders. Ensure all client-facing documentation is accurate, well-presented, and delivered timeously. Handle and resolve queries within 24 hours, escalating unresolved matters where required. Team Leadership & People Management Lead, develop, and mentor the Debtors team. Conduct staff appraisals, implement performance development plans, and manage recruitment and onboarding processes. Promote accountability, ongoing training, and adherence to company policies and conduct. Drive engagement with the companys Vision and Step Up Program. Operational Excellence Ensure accurate reconciliations and document retention protocols. Take the lead on new client implementations and ensure seamless onboarding and training. Proactively manage risk areas and continuously seek process improvements. Reporting & Compliance Prepare and submit monthly age analysis reports with detailed commentary. Assist auditors with debtors-related queries and maintain a structured document archive. Monitor and reduce finance charges through proactive management and team accountability. Communication & Collaboration Facilitate open, two-way communication across teams and with clients. Attend and contribute to Finance/Operations meetings, escalating issues appropriately. Support a collaborative team environment, driving a positive and solution-focused culture. Requirements: Completed Matric. Credit Management Certificate. Completed Degree in Accounting or Finance related would be advantageous. 4 years proven experience in managing a Debtors function and leading a team. Strong knowledge of credit control, reconciliations, and risk management. Excellent interpersonal and communication skills. A proactive mindset with the ability to identify and implement process improvements. High attention to detail, excellent organisational skills, and a results-driven attitude.