Data Quality Analyst

Description
Management Level
Associate
Job Description & Summary
At PwC, our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle data governance, quality control, and data integration to support business operations.
Those in data quality and operations at PwC will focus on the accuracy, completeness, and accessibility of data for effective decision-making and business operations. Your work will involve implementing data quality control measures, performing data cleansing and validation, and monitoring data integrity. You will be responsible for managing data operations, including data acquisition, transformation, and loading processes, to enable the smooth functioning of data management systems and processes.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Position Overview:
A Data Quality Analyst is responsible for maintaining the firm's data integrity. Reporting to the Data Governance and Management Lead, they collaborate with various business roles to assess and improve data quality, implement data processes, policies, and standards, manage data accuracy, audit information, and work with stakeholders to resolve any core data quality issues. Additionally, they provide input and monitor automated processes, and identify areas for process improvement.
Culture Vision Statement:
Our Africa Tech and Digital team is a dynamic community of self-starters and innovators who embrace change and the constant evolution of technology. We are committed to fostering an environment where curiosity thrives and creativity is celebrated. By leveraging AI-assisted tools and respecting diverse perspectives, we drive collaborative success while enhancing our collective knowledge and skills. We believe in the power of technology to transform and improve our processes, always seeking to challenge the status quo. Together, we work with urgency and empathy, united in our mission to create impactful solutions that benefit our firm and our clients.
Key Responsibilities:
1. Enity Data Management:
· Allocates resources for ad hoc data quality remediation exercises.
· Manages daily capacity and task delivery of interns.
· First escalation point for data capturers
· Communicates delay to stakeholders and the expected turnaround times.
· Maintain rules for master data management and collaborate with Independence SMEs to keep list of Independence rules updated.
· Train interns on processes and rules
· Maintain processes for data capture and review.
· Monitor daily reporting operational metrics.
· Knows how to navigate domain data management systems and technology
2. Domain Data Management:
· A good understanding of the domain data management processes and applicable business processes and rules.
· Provides expert guidance to data capturers and reviewers.
· Knows how to navigate domain data management systems and technology
3. Data Quality Remediation:
· Responsible for monitoring data quality dashboard and where applicable liaising with other key data roles such as Process Owners, Business SMEs, Risk SMEs and OGC SMEs, NIS SMEs to discuss and agree on how to remediate data quality anomalies.
· Work with business SME to perform root cause analysis to identify underlying causes t bad data
3. Documentation and Reporting:
· Facilitate workshops to draft data quality rules, entity relationship diagrams and any other applicable data analysis documentation.
· Ensure that these data quality rules are updated in the dashboards and systems where they are in use.
· Work with business SME to document business rules, processes, system mapping diagrams that are critical when reading and interpreting the data.
4. Awareness and Socialisatiion:
· Socialise business processes, rules and applicable documents that impact the quality of the data within the data domain.
· Work with business SME to operationalise processes and policies within the data domain.
· Work with business SMEs to drive awareness of good data management practices within the domain.
· Participate in the applicable data forums.
· Document playbooks promoting good data practices.
5. Data Use Approval:
· Work with Business SME and other key roles to facilitate data use approval
6. Continuous Improvement:
· Identify opportunities to enhance data quality processes, tools, and techniques, leveraging innovative approaches to improve overall data management strategies.
· Contribute to ongoing assessments of the effectiveness of data quality practices, proposing adjustments based on industry trends and organizational needs.
Qualifications and Skills:
Education:
· Any Bachelor's degree or equivalent relevant work experience.
· Certifications in data governance (e.g., DAMA Certified Data Management Professional) would be advantageous.
· Experience: Minimum of 3-6 years of experience in data governance, data quality management, or related roles within a complex organizational environment.
Technical Skills:
· Strong understanding of data governance frameworks, data quality principles, and best practices.
· Proficient in data management tools and technologies, with experience in data modeling, metadata management, and data profiling.
· Understanding internal PwC systems like CES, Oracle and Salesforce will be beneficial.
Soft Skills:
· Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
· Analytical and detail-oriented mindset, with a proactive approach to problem solving and decision making.
Conclusion
At PwC, our purpose is to build trust in society and solve important problems. As we navigate an increasingly complex world, we are dedicated to ensuring that the systems on which communities and economies depend can adapt and thrive. Each role within our organization contributes to this mission, reinforcing our commitment to high ethical standards and the importance of trust.
Our five core values guide our actions and define who we are. They emphasize building trust through professionalism, ethical behavior, and a commitment to quality in all our interactions, whether with clients, colleagues, or the broader community. We respect privacy and confidentiality, and we strive for transparency in our operations, demonstrating care and integrity in our relationships.
As part of our human-led, tech-powered approach, we empower our people through technology and foster an environment where speaking up is encouraged, and diverse perspectives are celebrated. By embodying these principles in our daily work, we can collectively drive impactful outcomes that resonate with our clients and society as a whole. Together, let's embrace our purpose and values to create meaningful change.
The Data Quality Analyst role at the Associate 2 level plays a critical role in upholding the quality and integrity of the organization's data assets. Your expertise in data governance and management practices and commitment to fostering a culture of accountability will significantly enhance the effectiveness of data governance initiatives within PwC Africa.
You need to be passionate about data governance and PwC's purpose needs to resonate with you.
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Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date