Customer Services Team Leader

Customer Services Team Leader

Asie Personnel

Customer Services Team Leader

Details of the offer

Reference10055 SalaryZAR/month Job Location- South Africa - Ekurhuleni Metro - Boksburg
Job TypePermanent
Posted15 August 2019
Closing date19 Aug 2019 23:59Our client in Boksburg is looking a Customer Services Team Leader to join their company.


Matric with Mathematics
Five years’ experience in Customer Service, Administration and Logistics
In-depth knowledge of SAP as it relates to Customer service, Sales and Logistics processes (OTC)
In-depth and up to date knowledge of local import and export legislation, requirements and procedures (advantageous, but not essential)
Knowledge of IATA regulations and Hazardous goods shipping protocols (advantageous, but not essential)
Knowledge of international trade agreements (advantageous, but not essential)
Fully proficient in use of MS Office, particularly Word, Excel and PowerPoint


Support the introduction and go-live of SAP, as well as the ongoing use thereof by the Sales and Customer services team for operations at the Boksburg site
Customer-oriented alignment and optimization of internal processes in Customer Service
Oversee and manage customer order deliveries, including alignment of internal processes among Sales, PM Control and Packaging
Oversee and manage logistics procedures, including coordination with various suppliers and service providers, for export, import and local shipments as related to operations at the Boksburg site
Implementation and execution of Sales, Customer services and logistics procedures in SAP by Sales and Customer Service departments at Boksburg facility
Work together with Sales and other departments to ensure that the needs of customers are met as it relates to orders, complaints, quotations and/or any other relevant topics

Please note:

Ensure you meet the minimum requirements as described above.
We will only be getting back to applicants that meet all of the above requirements.
Should you not receive a response from us within 2 weeks you can deem your application as unsuccessful for this specific position.
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ASIE information
Caren Human

Source: Jobs4It


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