Customer Service Representative

Requirements:Relevant QualificationAt least 3 years experience within a B2B environmentHas to come from a customer service/internal sales backgroundExperienceinprocessing export orders is an advantageExperience in and understanding of how customer service is an extension of supply chain and operationsis an advantageSound knowledge and working experience on Microsoft Excel (intermediate level)Experience in handling exports queries, documentation and coordination with internal and external agenciesKPAs:Compile an order in-take report and submit to the CSR Manager on a daily basisLiaise with the operations and dispatch staff to ensure that customer requirements are met