Customer Service Executive

Job Advert

Want to give your customers a reason to be happy? As Customer Service Executive with RB, you’ll have the freedom to find new ways for you and your team to delight them.
Customer Service Executive
Johannesburg, Gauteng
Competitive Salary & excellent benefits package
Focusing on one of our largest markets, you’ll ensure an excellent level of customer service. You’ll:
Provide supply chain support for the customer account teams, with focus on the customer supply chain and logistics collaboration for service and efficiency
Collaborate with Sales, buyers, logistics and service providers to achieve customer service objectives
Manage and coordinate contact centre operations, ensuring we deliver outstanding results
Understand customers’ unique requirements
Build the supply chain relationship with customers, and ensure every transaction goes smoothly – on-time and in-full
Most importantly, if you spot an opportunity to improve things, you’ll take it.
You’ll succeed because…
…you’re a natural relationship builder, with a background leading teams in customer service, logistics or forecasting. You:
Understand fast-paced, complex supply chains
Are a creative problem solver, you take ownership of issues and see them through to resolution
Are analytical, technically proficient and an excellent communicator
Set the tone for your team - coaching, instilling a strong customer focus and setting high standards.
You’ll love it because…
…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day.
Equality

In Return Reckitt offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
Reckitt is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.