Customer Care Representative - Multi-Location Support

Customer Care Representative - Multi-Location SupportApply locationsLithia Springs, GA (Douglas Hills Road)Job TypeFull timePosted7 Days AgoJob Requisition IDJob DescriptionPerform customer service duties such as processing customer orders, tracking product availability, and handling customer inquiries promptly.KEY DUTIES AND RESPONSIBILITIESInvoice and verify accounts accurately and timely.Verify inbound receipts for accuracy.Develop and maintain professional customer relationships.Generate customer reports (weekly, monthly, late / bill reports) upon request.Coordinate product availability and scheduling with the warehouse team.Collaborate with Operations on special client requests; expedite when necessary.Serve as the first point of contact for resolving customer issues.Maintain organized and comprehensive documentation.ADDITIONAL DUTIES AND RESPONSIBILITIESPartner with Inventory and Operations to research inventory discrepancies and misplacements.High School diploma or GED; depending on the facility, this may be required.Excellent verbal and written communication skills; proficiency in English may be required.Strong organizational skills, including multitasking and prioritization.Proficient in Microsoft Office Suite and computer skills.May be required to lift a minimum of 20 lbs.
/ 9 kgs; weight requirements may vary by facility.Why Lineage?This position offers a great starting point for your career within Lineage.Success in this role can lead to greater responsibilities and promotions.We focus on learning about our business and the vital role each team member plays in satisfying our customers.We encourage growth, value your opinions, and aim to keep you engaged and developing as we expand our business.Working at Lineage is energizing and enjoyable, built on respect and care for our team members.Equal Opportunity EmploymentLineage is committed to compliance with all laws prohibiting workplace discrimination, harassment, and retaliation.We do not discriminate based on race, color, age, national origin, religion, disability, or any other protected status.We offer a safe, stable, and reliable work environment, along with medical, dental, basic life, and disability insurance, a (k) retirement plan, paid time off, annual bonuses, and at least 7 holidays annually.J LjbffrCreate a job alert for this search
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