Matric and Finance Diploma or similar is preferredProven experience in credit control within the Fast-Moving Consumer Goods (FMCG) industry.Strong understanding of debtors management.Familiarity with relevant financial regulations and compliance standardsFMCG experience and knowledge on how to use the Modern Retail PortalsAdvanced Excel knowledgePastel experienceThe ability to create reporting / BI reporting / sales reportingStrong collection skillsThis person will work closely with our management team to assist with financial efficiency in the business.The Credit Controller is a financial professional responsible for managing the credit and collections activities of our company.They play a crucial role in maintaining a healthy cash flow by ensuring that customers pay their outstanding invoices on time.Credit Assessment:Evaluate credit applications from new customers.Determine appropriate credit limits based on risk assessment.Establish terms and conditions for credit sales.Invoicing and Billing:Ensure accurate and timely invoicing to customers.Monitor invoice discrepancies and resolve billing issues promptly.COD accountsCollections and Debt Recovery:Chase and collect payments from customers with overdue accounts.Implement collection strategies to minimize bad debt.Negotiate payment terms and settlements when necessary.Record Keeping:Maintain detailed records of all credit and collection activities.Track customer payment history and credit limits.Reporting and Analysis:Generate financial reports related to credit performance.Provide insights to management on credit risk and collection effectiveness.6Policy and Procedure Development:Develop and implement credit control policies and procedures.Ensure compliance with legal and regulatory requirements.Customer Communication:Build and maintain positive relationships with customers.Address customer inquiries and concerns regarding invoices and paymentsCash Flow Management:Work to improve cash flow by reducing outstanding receivables.Collaborate with other departments, such as sales and finance, to optimize cash management.Legal and Compliance Knowledge:Stay informed about relevant financial regulations and compliance standards.Take appropriate legal actions if necessary, such as initiating legal proceedings for debt recoveryStrong financial acumen and analytical skills.Excellent communication and negotiation abilities.Attention to detail and accuracy in record-keeping.Time management and organizational skills.Problem-solving and decision-making capabilities.Knowledge of accounting software and financial tools.Ability to work both independently and as part of a team.Confidentiality and professionalism in handling sensitive financial informationManage and monitor the company's accounts receivable and payable.Assess credit applications and make informed decisions regarding credit limits.Ensure timely and accurate invoicing to customers and prompt follow-up on outstanding payments.Collaborate with sales and customer service teams to resolve billing disputes and discrepancies.Maintain accurate records of all credit and collection activities.Regularly review aging reports and take appropriate actions to minimize bad debt.Provide financial analysis and reports to management on credit performance.Develop and implement credit control policies and procedures to improve cash flow.Establish and maintain positive relationships with customers to facilitate timely paymentsProven experience as a Credit Controller or similar role in the FMCG industry.Strong knowledge of creditors and debtors management practices.Proficiency in accounting software and Microsoft Office Suite.Excellent communication and negotiation skills.Detail-oriented with a strong analytical mindset.Ability to work independently and collaboratively as part of a team.Knowledge of legal requirements related to credit and collections.Strong problem-solving skills and a results-driven attitude.Ability to handle sensitive and confidential informationCredit risk assessment and management.Debt collection techniques.Financial analysis and reporting.Customer relationship management.Attention to detail.Time management and organizational skills.Adaptability and flexibility.Strong communication and interpersonal skills
