Commercial Property Administrator

PURPOSE OF JOB To carry out administrative duties and liaise with tenants to ensure a timely and responsive property administration service. KEY PERFORMANCE AREAS Load existing budget on MDA (if no budget, PA to assist PM to prepare and PA to load) Provide Property Manager with all reports, plans, budget, etc. for audit Prepare files for hand-over Check lease schedules and ensure that information is completed for annual events e.g. turnover certificates, rental schedules etc. Obtain turnover certificates from tenants on due dates Follow up on all outstanding documentation and information required for tenant files (e.g. FICA docs) For new tenants ensure all the required approvals are in place (Signage, layout plans, council approvals etc.) Where required, assist in the preparation of reports for monthly management meetings Liaison with relevant internal staff regarding tenant queries Accessing information and generating reports on MDA of tenant accounts Drafting letters to tenants and service providers where required by Property Manager General administration duties for all property requirements To ensure tenant satisfaction through resolving tenant queries and maintaining a comprehensive and up-to-date database of tenant correspondence To ensure each building is comprehensively administered and procedures followed with respect to, but not limited to correspondence, tenant deposits, insurance, etc.) Attend site visits and meetings as and when required QUALIFICATIONS, COMPETENCIES AND SKILLS Grade 12 (Essential) Property management certificate / diploma (advantageous) Minimum of 3-5 years administrative experience in the property industry Good understanding of property administration and leasing Knowledge of property management systems Basic financial acumen Computer literate in Microsoft Office suite Excellent communication, customer service, and interpersonal skills Strong time-management and organizational skills Methodical and detail orientated Ability to take initiative and work unsupervised Deadline driven and ability to work under pressure rivers license (advantageous)