Collections Clerk: Corporate (Jb4952)

The Corporate Collections Clerk will focus on managing and recovering outstanding payments from corporate clients.
This role requires excellent communication skills, attention to detail, and a customer-centric approach to resolve payment issues and maintain positive client relationships.Education: Matric Certificate or equivalent; a post-secondary qualification in finance or related fields is advantageous.Experience: At least 1 year of experience in debt collection, corporate account management, or customer service, preferably in the financial or educational sector.Skills: Strong negotiation, communication, and organizational skills, with attention to detail and proficiency in Microsoft Office.Attributes: High level of integrity, self-motivation, and the ability to work independently and collaboratively.Additional: Familiarity with debt collection systems or software is a plus.Key Responsibilities:Proactively contact corporate clients to collect outstanding payments and resolve overdue accounts.Negotiate and establish payment plans or terms with clients while maintaining professionalism.Maintain accurate and up-to-date records of collection activities and payment arrangements.Provide exceptional customer service by addressing inquiries and resolving billing disputes promptly.Collaborate with internal teams to reconcile accounts and ensure the accuracy of billing information.Use debt collection software and systems to track, manage, and report on collections progress.
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