B Cur Degree3-5 years experience in Clinical Risk managementDemonstrable experience in managing an organisations clinical risk functionExtensive IPC and nursing knowledge is a non-negotiableDevelops and implements programs, policies, and practices to identify and manage clinical risks. Ensure the organisation is adequately protected from a clinical risk perspective.To monitor, coordinate, monitor and administer risk activities across assigned CHG facilities.The incumbent is responsible for identifying, assessing and recommending actions for actual and potential exposures to the Group with the aim of improving patient safetyClinical Risk Management and ReportingImplement, monitor and control clinical risk processes according to quality and risk standardsEnsure all work completed is per policy, compliance, and governance requirementsCollaborate with SHERQ and IPC officers at hospitals to ensure the consistent application of risk reporting systemsWork within established support systems and processes for incident management, communication, and escalation of serious incidentsEnsure the collection, safe storing and archiving of all relevant documentation pertaining to risk and adverse incidentsTake responsibility for the below outlined duties applicable to the management of incidentsCoordinating the investigation of potential risks across the GroupReviewing patient records and all other relevant information generated through incident reportingCollaborate with Group Risk Manager in identifying negative trends from incidents and make necessary recommendations for improving risk management processes and patient safety;In collaboration with the Group Risk Manager, develop systems to provide support to SHERQ and IPC officers across the Group.Provide training on relevant policies and procedures, documentation of hospital incident plans and adverse incident reportingCompile detailed risk reports and inform relevant committees and legal bodies of incidentsSystemically recommend remediation steps for identified clinical risksEnsure accountable hospital personnel action recommended remedial actions as presented in the risk reportFunction as a Clinical Risk subject matter expertProvide consistent, high-quality advice and guidance to internal stakeholdersEnsure compliance to relevant laws and regulations pertaining to clinical risk management in nursing and hospitalsEnsure hospitals maintain detailed and accurate records of patient information and interactions to protect the hospital and the Group from liability or malpracticeProvide advice (and where necessary draft relevant documentation) regarding CHG Standards, Policies and SOPsIdentify innovative ways to improve business practices, processes and synergies to increaseBuild working relationships across teams and functional lines to enhance work delivery, collaborationManage relationships with stakeholders (internal and external) to enable optimisation of the business value chainManage interfaces beyond CHG with relevant bodies and structures regulating or driving best practice for Nursing ServicesCommunicate with customers, service providers and professional organisations to keep abreast of industry or business trendsPerform regular site visits to build and maintain healthy relationships with the nursing fraternity, SHERQ and IPC officersBuild strong relationships with internal stakeholders to meet delivery outcomes, enable collaboration and knowledge sharing across the businessManage stakeholder relationships and quality of service delivery to ensure successful overall business resultsBalance interests of a variety of stakeholders, readjusting priorities to respond to pressing and changing demandsManage self and show up as a team playerDrive and demonstrate visible leadership in respect of company values, operating model and strategyParticipate in activities that improve and strengthen competency in the Groups clinical risk management system and its elements through identification of effective teaching and information communication platformsEnsure conflict resolution and respond to any complaints or concernsSupport skills development and transfer initiativesParticipate in creating toolkits and training materials that will support building a steady skills pipelineIdentify and participate in planned activities that are appropriate for own developmentEnsure knowledge transfer amongst peersMonitor Costs and expensesComply with cost controls in order to achieve section budgetIdentify and implement opportunities for cost reduction and to streamline processesEscalate potential risks that may lead to increased costs or financial lossesEstablish reporting best practice for area of responsibilityResearch, collate and present Clinical Risk from hospitals as requiredEnsure complete, timeous and accurate reporting with appropriate levels of escalation to enable effective decision makingReview reports from hospitals
