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Client Relationship Manager

Client Relationship Manager
Company:

Dante Personnel



Job Function:

Sales

Details of the offer

Core qualifications: B.Bus Sc, BCom financial management, BCom financial accountingFive years of current, relevant experience in both investment administration and client relationship managementA keen interest in investments and a good understanding of various instrumentsEfficiency in PowerPoint (advanced) including linked slides and Excel objects knowledgeEfficiency in Excel (advanced) knowledgewith current, relevant experience in formatting documents to corporate styleThe ability to pick up IT packages quickly. In house system is FundamentalFundamental knowledge of working with complex datasetsJob Duties & Responsibilities:Required to focus on the timely and accurate production of client daily, monthly, Adhoc and quarterly reportsReport daily to clients according to client requirements and within client-specificdeadlines;The production of report backs and other client reporting;The production of client reports on a periodic and ad hoc basis within time frames;Perform and review daily performance checks across the client portfoliosMonitor daily cash balances, and ensure the necessary actions are taken and performdaily cash management;Ensure that contribution and disinvestments instruction are captured into the assetmanagement system;Calculating total investment costs (TERs)Coordinate completion and timely delivery of due diligence questionnaires and surveysAssist with completion and delivery of tender documentsAssistance rendered to external auditorsGain in-depth knowledge of client portfoliosCalculate & review management and performance feesManage the client onboarding processManage the client take-off processEnsure all client information is relevant and up to date in the CRM system.Responsible for working closely with the presentations team to coordinateany changes that reflect in the reports;Responsible for working closely with the product owners to coordinate any automation process and implement further automation required;Responsible for assisting in projects and business initiatives when required;Required to ensure team members are appropriately cross-trained and thereis a backup for each task;Required to continually update procedures to reduce risk, identify efficiencies in process, improve efficiency and accommodate a change to strategies,client demands, or in response to industry change;Responsible for proactive and effective communication with team colleagues;Required to ensure excellent internal and external client servicing by responding promptly and appropriately to queries;Required to maintain a consistently professional and value-add approach;Risk & Compliance:Responsible for adhering to the code of ethics and related policies,including personal account dealing, gifts, market abuse, etc.;Responsible for ensuring compliance training, declarations and relevant forms are completed on a timely basis;Responsible for ensuring that firm and client data and property, including IT data, are properly protected;Responsible for reporting any possible and actual breaches, errors, complaints or conduct issues;Responsible for reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud, or other crime such asmarket abuseAssist & review with drafting client mandates and addendumsObtain & verify FICA Documents Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen


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Job Function:

Requirements

Client Relationship Manager
Company:

Dante Personnel



Job Function:

Sales

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