Claims Consultant | Humansdorp | Permanent

Job description :To provide administrative assistance and support on personal & commercial claims business.Responsibilities :Liaising and providing feedback to clients on claim progress.Handling client queries.Claims Management: managing the daily claims process from capturing received claims to processing and closing claims.Validating claims to ensure they fall within policy parameters.Registering claims.Collecting additional information from clients regarding claims.Recording details and information on relevant systems.Building and maintaining good working relationships with clients and internal stakeholders.Bridging the gap between the office and insurance companies.Maintaining a good working relationship with insurers.Reporting.Possessing good underwriting knowledge and understanding.Understanding policy wording and various products.Minimum Requirements :Grade 12 / Matric.NQF Level 4 – Full qualification (short-term insurance) as set by regulation.Regulatory examination (Representatives) RE5 successfully completed.A minimum of 2-3 years' claims experience.Fully computer literate (Microsoft Office 365: Word, Excel, and Outlook).Competencies :Good verbal and written communication skills.Good administration skills.Planning and organizing skills.Time management skills.Resilient with a good level of stress tolerance.Highly client-focused with good interpersonal skills.Additional information :Employment type : Full-time
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