Chief Operation Officer

Responsibilities:Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring levels.Oversee operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.Develop and implement the strategic plans of the organization through monitoring and coordinating the key activities of the various departments of the organizationParticipate in and lead strategy, policy formulation and procedure development.Ensure compliance with requirements and the smooth functioning of the organization.Set comprehensive goals for the performance, monitoring, and evaluation of organization Operations and playmajor role in the formulation of Annual Performance Plans and Operational plans to fulfil the strategy of the organization.Report to the Chief Executive Officer (CEO), as a member of the Executive Committee (ExCo) and other Committees functioning within the organization.Compile regular reports on the activities of the organization, including those to the external oversight committee(s).Coordinate and compile the annual report, and ensure timely submission to the clients and oversee operations.Conduct regular meetings with Managers to evaluate progress, and provide guidance and leadership.Liaise with the internal auditors, etc.
to identify strategic or operational risk areas and develop, implement, and monitor control measures to mitigate these risks.Analyze internal operations and identify areas for process enhancement.Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.