Channel Manager

Channel Manager
Company:

Vox Telecom


Channel Manager

Details of the offer

Market related To effectively position Vox Telecom as being the definitive supplier of knowledge, products, solutions and services within the telecommunications industry. Vertical and horizontal account analysis and penetration to ensure that all possible product / solution opportunities in existing and associated accounts are explored. Presentation of a comprehensive architectural strategy plan of each account
Job description Includes, but not limited to: -
Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
To consistently meet set net of churn growth targets
Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
Utilise and incorporate competencies of the services of the “Product Specialist” & “Product Managers” to ensure that the companies required budgets are met
Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.
Minimum requirements
Grade 12
Diploma in Accounting, Business Management or related
3 years’ experience in Account Management
3 years’ experience in Telecom environment
Job knowledge and Skills
Knowledge of Telecommunications legislative changes
Attention to detail
Change management facilitation skills (not necessarily IT specific)
Effective time management skills


Source: Jobs4It


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements