Cashier Development Trainer - Cape Town

Vacancy Details

Employer:Dis-Chem Pharmacies Limited
Dis-Chem Pharmacies in Midrand has an opportunity available for a Cashier Development Trainer to join the Cape Town Head Office team. The main purpose of this role will be to facilitate and conduct the training activities of Point-of-Sale employees. Provide support to the Dis-Chem stores regarding POS queries, information on changes and any updates.
Minimum Requirements…
Essential:
Grade 12 / Matric
Certificate in Facilitation
2 – 3 years training/facilitation experience within the retail industry

Advantageous:
1 – 2 years working experience as a Cashier
Tertiary Qualification in Education, Training and Development (Moderator, Assessment and Facilitation)
Cashier operations, Retail Systems background, and SAP knowledge

Job Specification…
Ensure point of sale employees receive ongoing training and coaching in line with the business requirements.
Conduct training need analysis for POS when required to establish gaps that diminish productivity.
Demonstrate the use of equipment including, operating computer equipment and leading group discussions
Conduct assessments of training
Evaluate the effectiveness of training programs, using surveys, questionnaire, interviews, and observation, in order to plan future courses or to amend existing ones.
Support Team leader with Forecasting future training requirements and address them accordingly.
Ensure that Point of Sale employees are up to date with all departmental changes
Keep accurate records of all training activities and ensure registers are submitted to the Learning & Development Department.
Order instruction /training material and ensure printing of the material is completed timeously.
Ensure accurate data capturing and completion of documentation is timeously completed.
Remain informed of weekly Cash-up variances, customer service complaints and compliments, and shrinkage to identify training requirements and report irregularities.
Compile training reports and provide recommendations for improvement.
Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
Report any matters of concern to the relevant individuals.
Escalate any unresolved issues to senior management.

Competencies
Essential:
Cashier operation knowledge and ETDP
Deadline, solution, and task driven
Able to work under pressure
Self-motivated
Excellent time keeping skills

Special conditions of employment:
South African
MIE, clear criminal and credit
Driver's license and/or own reliable transport
Be able to adapt to working hours according to business needs.
Extensive travel when required

Remuneration and benefits:
Market related salary
Medical aid
Provident fund
Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.